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Terms & Conditions Apartments Barcelona

Please, read carefully this information about general Terms & Conditions to be applied our lodging renting services

www.apartmentsbarcelona.net website (APARTMENTS BARCELONA from now on) for electronic commerce of accomodation services is owned by Iniciativas Guscar, S.L., which acts as tourist intermediary.

Lodging reservation

Lodging reservation is confirmed upon receipt of the booking deposit of the chosen lodging and days of stay. Payment will be done by credit card or bank transfer to the account number of the online booking procedure. Total deposit is 25% of accommodation cost (VAT included), excluded supply (in case of an only monthly rental option), cleaning service neither local tourist tax if it is applicable.

APARTMENTS BARCELONA will confirm by e-mail reservation since booking deposit is done. In this e-mail you will find the lodging exact address, contact details, quantity to pay on arrival and other information about arrival and departure.

Remember that booking deposit can be not refundable (see cancellation policy).

Payment details

Upon your arrival to the lodging, the remaining accommodation costs along with a damage deposit, cleaning service and local touristic tax (if applicable) will be paid IN CASH or by VISA or MASTERCARD. Damage deposit and cleaning service costs can be found in the lodging window of APARTMENTS BARCELONA website. In case of only monthly rental option available, the cost of water, electricity and gaz supply will be also paid at arrival.

This payment can be also done by bank transfer if received three days before scheduled day of arrival. Transfer costs to be paid by customer).

Local tourist tax

An overnight accommodation tax per person has been implemented by the Catalan Government as of 1st of November 2012 of 2,48 euros in Barcelona or 0,99 euros in the rest of Catalonia, which is not included in the price. Maximal cost of this tax is the equivalent to 7 consecutive nights per person and stay. This tax will not be applied for children under the age of 17 and will be paid at the arrival to the apartment.

Cancellation Policy

Any booking change or cancellation has to be done by e-mail. Phone call will not be enough to do it.

Cancellation fee will be charged depending on the days in advance guest send us the mail with the cancellation details:

- More than 30 days prior to scheduled arrival date: no cancellation fee, so the reservation deposit will be refunded.

- Less than 30 days to 8 days prior to scheduled arrival date: total reservation deposit will not refunded.

- Less than 7 days prior to scheduled arrival date: the total amount of the reservation is the cancellation fee.

Any change of scheduled dates or lodging is subject to the same cancellation policy above mentioned.

Any cancellation, even in the case of force majeure, is subject to the cancellation policy detailed in Terms and Conditions of apartmentsbarcelona.net services herewith included. To avoid losing reservation deposit, we kindly suggest you to contract a travel insurance for cancellation costs. Clicking in the next link, you can get one Allianz Global Assistance ATTIS.

If the reserved lodging can not be provided, apartmentsbarcelona.net will inform our guest and will offer another similar or with higher standard by the same cost and in the same location. In case of dissatisfaction, previous payment will be refunded according to:

- fully refunded if prior to check-in

- proportionally to days of stay not used

Damage deposit

Lodging rental has a damage deposit as civil liability as guarantee for the lodgment and its content for any damages caused, either voluntarily or involuntarily.

Depend on the lodging, a damage deposit between 200 and 600 euros will be requested upon arrival, no matter number of days of stay, and will be paid in cash upon arrival.

Damage deposit is refundable when keys are returned and no damage is found. If keys are not returned, there will be an extra charge of 20 € by key.

Arrivals and departures

Before your arrival

Please, be sure we know your expected time of arrival updated in order to manage check-in and keep your contact person informed about any change or delay. You can update this information sending an e-mai to loft@inedito.com.

Your contact person will have your phone number and e-mail address if there is any need to contact you about your arrival.

In the booking confirmation e-mail there are indications about where to find the contact person upon arrival.

Arrival (check-in)

At your arrival at the airport (or 1 hour before your arrival to the lodging if you go by othe means), please call your contact person about how to meet you in the lodging, to collect keys and receive other information.

Lodging will be ready from 16.00 h on. Nevertheless, you can ask us if the lodging is ready before and we will try to accommodate you asap, so it is very important to know an updated time of arrival. If we do not know it in detail, you could have to wait to your contact person and delay chec-in.

Please, remember: check-in is from 16.00 h on. If your arrival is later than 21 h, late chek-in has an additional cost of 30 € (VAT included).

Departure (check-out)

Check-out has to be done before 11.00 h.

For late check-out please ask us enough in advance to let you know whether if it is possible or not. We will try to please you if there is not other scheduled arrival for the same day.

Guests have to let lodging tidy without any rubbish.

Keys have to be returned during check-out. If keys are not returned, there will be an extra charge of 20 € by key.

Upon demand, we can book a taxi for your departure..

Cleaning service

Lodging must be clean before guests arrival.

During check-in, cleaning service will be paid depending on the chosen lodging. In each lodging window in our website, you will find the total cost of this service, which is an amount ranging from 50-70 for apartments to 250 for villas (TVA included).

Before leaving the lodging, guests are requested to let it in a fit and proper state without wastes inside.

Number and identity of guests

Number of guests on the lodgings can not exceed its maximum capacity. Guest should inform of the number of guests in the booking.

Unless specific agreement with APARTMENTS BARCELONA, only the number of persons within the booking is allowed to use the lodging.

Pets are not allowed.

Should the client fail to comply with any of the aforementioned Terms and Conditions, APARTMENTS BARCELONA reserves the right to ask the client to leave the apartment, and the client can not request any form of compensation.

Conduct

Lodging rental for tourist use is a regulated tourist activity. It is possible to find different enforcement regulations to be applied in our lodgings. Either customer, APARTMENTS BARCELONA or owners are subjected to these regulations.

We must inform you that coexistence norms are regulated in each town or village. The client at check-in, agrees to behave responsibly and correctly on behalf of their accompanying party as well as themselves. Particularly, have in mind that:

- Noise regulations and respect for other residents between 22:00 and 08.00 h.

- You should avoid situations, anytime during day or night, can bother neighbours or pedestrian.

- There is a need to a civilized attitude with residents and environment, as well as to respect night rest.

We would appreciate your full cooperation in this matter and we hope you understand that these rules are necessary, as our lodgings are located in residential areas of people that need to get up early and go to work. Neighbours right rest should therefore be respected.

Loud music and parties are strictly prohibited. Guests of APARTMENTS BARCELONA should be aware that if loud music is played, or a party is held, and the neighbours complain and/or police are called, you may be immediately removed from the apartment regardless of the time, day or night.

If client do not respect related norms or if client or all those accompanying him have any responsibility of any quarrel, APARTMENTS BARCELONA reserves the right to ask client and guests with to leave the lodging, and the client can not request any form of compensation. This mean the lost of both, rental and property damage deposit paid on arrival.

May we remind you that on booking a lodging with APARTMENTS BARCELONA you accept our Terms and Conditions, which we expect you to comply with. You will also have to sign these Terms and Conditions at check-in on the day of your arrival.

Liability

Neither APARTMENTS BARCELONA nor the ldoging owner will be held responsible for any direct or indirect damgescaused to the apartment as consequence of use by the lodging guest. This includes damages, insurance, loss due to fire, theft, behaviour and criminal misconduct.

Because of any infraction above mentioned, and using own criteria, APARTMENTS BARCELONA reserves the right to ask customer to leave the lodging, and customer can not request any form of compensation.

Our Website

1. LOPD clause

For the purposes of the provisions of the European Data Protection Regulation, INICIATIVAS GUSCAR, S.L., informs you that in certain areas of our website the user is requested a series of personal data.

The user always has the option of accepting or rejecting the legal conditions under which he will provide this information. This acceptance is considered as informed consent, and expressly authorizes treatment with the following characteristics:

Responsible for the file: INICIATIVAS GUSCAR, S.L.

Address of the responsible: PASSATGE MARIMON, 24 BAJOS 08021 BARCELONA

Purpose: To answer your request for information or other types of requests you have made through our website.

Legitimation: Consent of the affected.

Recipients of data transfers: The data you provide will not be assigned.

Rights: Access, rectification, deletion and opposition to data processing.

Additional information: You can request additional and detailed information about Data Protection in the email address that appears in our contact information.

INICIATIVAS GUSCAR, SL considers that the data of registered users is of the utmost importance and therefore it is committed to fulfilling its obligation of secrecy of personal data and its duty to treat them with confidentiality, for which reason it has elaborated a Registration of Treatment Activities that includes the measures designed to protect the confidentiality of personal data that is in its possession, in accordance with the European Data Protection Regulation.

2. Legal notice web:

The use of this website as well as any of its services implies the reading, understanding and acceptance of this legal notice by the user.

In compliance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, the following aspects are reported:

- Responsible for the website: INICIATIVAS GUSCAR, S.L.

- Address: PASSATGE MARIMON, 24 BAJOS 08021 BARCELONA.

- Email: loft@inedito.com

- NIF/CIF: B60657111

- The head of the office is GUSTAVO CARRASCO NAVAS

The User voluntarily and expressly accepts that the use of the Site www.apartmentsbarcelona.net is carried out in any case under his sole and exclusive responsibility.

In the use of the Site www.apartmentsbarcelona.net, the User undertakes not to carry out any conduct that could damage the image, interests and rights of the website or third parties or that could damage, disable or overload it, or that prevent, in any way, the normal use of it.

The Contents of the Site www.apartmentsbarcelona.netson made available to the User by INICIATIVAS GUSCAR, S.L. with information from both own sources and third parties.

www.apartmentsbarcelona.net tries that the Contents are of the best possible quality and are reasonably updated, but INICIATIVAS GUSCAR, S.L. does not guarantee the usefulness, accuracy, completeness, relevance and / or timeliness of the Contents.

Through these General Conditions no intellectual or industrial property rights are transferred to the www.apartmentsbarcelona.net site or any of its component elements, and the User is expressly prohibited from reproducing, transforming, distributing, publicly communicating, making available, extracting , reuse, resubmission or use of any nature, by any means or procedure, of any of them, except in cases where it is legally permitted or authorized by the owner of the corresponding rights.

These general conditions are ruled by the Spanish Law.

2. Cookies policy website:

Cookies are files that are downloaded to your computer when you access certain web pages. Cookies make it easier for a website to store and retrieve information about the browsing habits of a customer or their customer and, depending on the information they contain and the way in which their equipment is used, they can serve to recognize it.

However, these means only obtain information related to the number of pages visited, the city to which the IP address from which it is accessed is assigned, the number of new users, the frequency and recidivism of the visits, the time of visit , the browser or the operator or type of terminal from which the visit is made. In no case do you obtain information about the name, surname, postal address or other analogous information of the user who has been connected.

The cookies used on this website are those generated by Google Analitycs, the name and the specific purpose of each of them being the following:

• __utma: Expires 2 years since the last update. This cookie generates a unique user ID and records the date, the first and the last time the user visited the website. It is used to count how many times the site visits a single user.

• __utmb: Expires 30 minutes after the last update. This cookie records the time of arrival to the page and expires 30 minutes after the last page view. It is automatically deleted when changing web or when closing the browser. It is used to calculate the time a user stays on a page.

• __utmc: This cookie has a purpose similar to the previous one but for the websites where the old tracking code is installed urchin.js.

•__utmz: Expires at 6 months. This cookie stores the origin of the visitor, the path that has followed to access the web either direct access, from a link on another website, from an email link, using certain keywords in a search engine, through a display campaign, or through an AdWords ad. This cookie is used to calculate the traffic that comes from search engines (organic and PPC), advertising campaigns on display and navigation within the same website (internal links). The cookie is updated in each visit to the web.

• texto: This cookie is responsible for determining if the Cookies Policy has already been read and its use has been expressly accepted; in this way, the information about them will not appear again in the successive visits to the Web.

You can allow, block or delete the cookies installed on your computer by configuring the options of your browser. You can find information on how to do it, in relation to the most common browsers, in the links that are included below:

•Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies

•Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias

•Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

•Safari: http://support.apple.com/kb/ph5042

We inform you, however, of the possibility that the deactivation of any cookie prevents or hinders navigation or the provision of the services offered on this website.

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